Astral Guarantee

PVCu windows and door frames are guaranteed against any failure in welded joints and distortion in accordance with system suppliers recommendations for a period of no longer than 10 years from the date of commencement.

Glass sealed units manufactured by ourselves are guaranteed for a period of 10 years for the failure of hermetical seals (i.e. misting between panes).

The guarantee does not cover for breakage of glass after the installation is complete.

Locking mechanisms and hinges and all metallic moving parts are guaranteed for up to 10 year subject to regular maintenance by the customer. Cosmetic deterioration to handles, letter plates and door handles etc due to general wear and tear not covered by this guarantee.

Any minor imperfections of PVCu or glass are subject to suppliers recommendations, details of which are available upon request. Stained glass and lead work are not guaranteed against fading and discolouration.

PVCu products (i.e. panels) used in any installation are the closest to colour match available from our suppliers at the present time (i.e. it will not always be possible to have a perfect colour match). Door panels are guaranteed for a period of 12 months against warping and twisting.

Advice should be sought before attempting to attach fixtures and fittings to or around products supplied.

All guarantees are give in good faith. However it is deemed after a visit from a company representative that our product has been misused,  tampered or damaged in any way  we will render the guarantee null and void, leaving any remedial work to be carried out at a pre arranged fee, which shall be payable before any work commences.

Any failure of materials under this guarantee will be repaired or replaced at Astral Glazing ltd’s sole discretion.

This guarantee is non – transferable. All goods remain the property of Astral Glazing ltd until payment has been received in full, and has cleared the banking process.

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Astral Glass and Glazing is FENSA registered company meaning our work comes with a ten year guarantee.

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We also provide free of charge a Lloyds ten year warranty through the Independent warranty Association. Basically this guarantees our guarantee.

Don't gamble with your installation

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